Terms & Conditions

1. Risk of Washing/Drying: All garments are washed or dried at the owner's own risk. Customers must ensure that all items are suitable for machine washing and drying.

2. Special Care Instructions: Customers are responsible for informing us of any special care instructions for their items. We do not accept responsibility for items requiring special care if such instructions have not been provided. All such items are cleaned at the owner's own risk.

3. Allergic Reactions: Customers must provide their own detergent in case of any allergies.

4. Hazardous Items: Please check all garments for hazardous items like lighters, coins, pens, keys, etc. We are not responsible for any items lost or damaged during the cleaning process.

5. Uncollected Items: We reserve the right to dispose of any items not collected within 30 days.

6. Right to Refuse Service: We reserve the right to refuse service to any customer without notice.

The customer must complete payment of the agreed upon charges on or before the completion of the Services. All payments are non-refundable.

Full payment in advance will be required for all our services.

• Orders must be fully paid before delivery or cash on delivery.

• BAC’s accounts - These are available only to selected business customers.

• Overdue accounts - We reserve the right to charge interest.

Failure to pay by the due date shall entitle the Company to suspend delivery of all unexecuted or future orders.

Feelin fresh launderette reserves the right in its absolute discretion to refuse to grant credit.